Refund Policy
Version
1.7
—
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURN PROCESS
To return an item, please use our outamated tool https://dash.vaultcord.com/manage-payments to instantly refund items and cancel recurring subscriptions. If our automatic tool doesn't work, please send our support team your order ID, order reference, email address, and the website name you paid on (example: tebex.io) contact support (here) thank you, we need all the details requested to properly identify your payment.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The start of the subscription must be less than seven (7) days from the time you contacted support to request a refund. This is INCLUDING any free-trial time, where applicable. \n If there is any suspicion that you violated the Terms of Service, your refund will be denied.
If any IP addresses from the country of Turkey (outlawed from using Discord) login to your account, your refund may be denied. If we provide ChatGPT the text from your support ticket requesting refund and ask it "Is this text rude or disrespectful?" and ChatGPT says yes, your refund may be denied.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
https://dash.vaultcord.com/discord
Nelson Cybersecurity LLC
(CEO: William Nelson)
1317 Edgewater Dr #6111
Orlando, FL32804
United States